In order to ensure a smooth onboarding and start of students, Teaching Institutions

  • Have a responsibility to onboard a student (to include login credential creation and delivery) in a timely fashion that aligns with the guidance provided in the Teaching Institution Welcome Letter. 

  • Are required to make available to the College Consortium a contact who can resend login credentials when needed.

  • Are required to provide a help desk phone number for students to contact when technical assistance is required.

  • Are required to provide a reporting of student attendance 48 hours before the drop date.

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