Customer Launch and Training

Customer Launch Checklist – Home Institution

A list of useful resources for customer launch into the Acadeum Course Share network as a home institution.

Written by Jim Chitwood
Updated over a week ago

Customer Launch Checklist – Teaching Institution

A list of useful resources for customer launch into the Acadeum Course Share network as a teaching institution.

Written by Jim Chitwood
Updated over a week ago

Scheduling Onboarding

Scheduling an onboarding session with a member of the Acadeum team

Written by Jim Chitwood
Updated over a week ago

Scheduling Payment Processing

Connecting the organization to the Acadeum payment network

Written by Jim Chitwood
Updated over a week ago

Tips on Data Collection for Customer Launch

Understanding what data to collect in order to get the most out of course sharing as a home institution.

Written by Jim Chitwood
Updated over a week ago

Scheduling a TI Orientation

Establishing a meeting to understand the elements of success as a teaching institution.

Written by Jim Chitwood
Updated over a week ago

Scheduling a TI Payment Account Set-up Call

Establishing a teaching payment processing account

Written by Jim Chitwood
Updated over a week ago

How to reset your password as an administrator

Written by Jim Chitwood
Updated over a week ago

How to Create a Group or Office Account

Guidance on how multiple individuals can function as one school Contact

Written by Cheryl Johnson
Updated over a week ago

Bi-Weekly - Acadeum Course Share Fundamentals - New User Training

This training is for new Acadeum Course Share users who did not attend Onboarding Training

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Written by Coyanne Inglis
Updated over a week ago

Understanding Enrollment Notification Distribution

An explanation of which users receive emails

Written by Jim Chitwood
Updated over a week ago

Creating a New User

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Written by Thomas Bailey
Updated over a week ago

How to change a school Contact

Understanding how to manage the institutional contacts

Written by Jim Chitwood
Updated over a week ago

How to edit and deactivate users

Understanding how to edit user roles and deactivate accounts

Written by Jim Chitwood
Updated over a week ago

Understanding Enrollment Record Statuses

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Written by Thomas Bailey
Updated over a week ago

How to approve a course for student portals

How to pre-approve courses and schedule them in your institution's student portal

Written by Luis F Rincon
Updated over a week ago

Downloading a course file

Understanding how to download a list of courses

Written by Jim Chitwood
Updated over a week ago

HI Downloading and Formatting Course File for Batch Approval

Useful information on how to create an approved course list for batch upload

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Written by Thomas Bailey
Updated over a week ago

How to remove a course approval for student portals

How to remove any course pre-approval currently in your institution's student portal

Written by Luis F Rincon
Updated over a week ago

How to view settings for your institution's student portal

Scheduling for approved courses and student pricing options

Written by Luis F Rincon
Updated over a week ago

HI Approving a Student Registration Request

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Written by Thomas Bailey
Updated over a week ago

HI Manually Submitting an Enrollment Request

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Written by Thomas Bailey
Updated over a week ago

HI Removing an Enrollment Request

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Written by Thomas Bailey
Updated over a week ago

How to Drop/Withdraw a student

Written by Jim Chitwood
Updated over a week ago

How to edit and update course information for teaching courses

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Written by Thomas Bailey
Updated over a week ago

TI Downloading Provided Courses File

Article to help TIs understand how to download a file of every course previously provided with details.

Written by Jim Chitwood
Updated over a week ago

TI guidance for uploading courses

Instructions for uploading courses to Acadeum Course Share

Written by Jim Chitwood
Updated over a week ago

TI Approving an Enrollment Request

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Written by Thomas Bailey
Updated over a week ago

TI Downloading an Accepted Student File

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Written by Thomas Bailey
Updated over a week ago

TI Enters a Grade

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Written by Thomas Bailey
Updated over a week ago

TI Changing a grade

An explanation of how a teaching institution changes a grade

Written by Jim Chitwood
Updated over a week ago